Philip Verghese Ariel's Jottings
Robin is a Technical Support Executive. He is an expert in knowledge management and various Knowledge base tools. Currently, he is a resident knowledge management expert at ProProfs. In his free time, Robin enjoys reading and traveling.
Posted in Business/Sale, Guest Post, and Internet
During their regular course of work, a lot of companies reach the point when they have to give their customers valuable documents that help them go through a certain process,…
In the past, user manuals were the only thing helping people better understand a certain product. Nowadays, online user guides come with a set of instructions to ensure the content…
